Help

Troubleshooting the Park Supply Website

1. Install Adobe Flash Player and Shockwave from www.adobe.com and restart your computer. The online catalog requires the use of these web browser add-ons.
2. Make sure to allow the Active X control. (This bar may pop-up on the top of you browser window)
3. Turn off the pop-up blocker
• Go into the Tools menu
• Select Pop-up Blocker
• Select Turn off Pop-up Blocker
4. Restore the Security and Advanced tabs to the default. (Restart web browser after)
• Go into the Tools menu
• Select Internet Options
• Go to the Advanced tab
• Select the Restore Defaults
• Go to the Security Tab
• Select the Internet Icon
• Select the Default Level button
5. Add www.parksupplyofamerica.com to the trusted sites. (Restart web browser after)
• Go into the Tools menu
• Select Internet Options
• Go to the Security tab
• Select the Trusted Sites Icon
• Select the Sites button
• Type https://www.parksupplyofamerica.com and select the Add button
• Select the OK button
6. Enable Active Scripting
• Go into the Tools menu
• Select Internet Options
• Go to the Security tab
• Select the Internet Icon
• Select the Custom Level button
• Scroll down to Scripting category
• Select the Enable button under Active Scripting
• Select the OK button
7. Try using a different internet browser (i.e. Firefox, Netscape)
8. Try using a different computer on and off site. (This may be a firewall issue if it doesn’t work onsite but does offsite)
9. Contact us by telephone or email us at web@parksupplyofamerica.com and we can make sure your account is working properly.
10. If all of these options failed, please have your IT department troubleshoot your computer.

Others ways to place an order with Park Supply:

1. Call our order line at 1.800.877.9449 (in Minneapolis 612.822.3180). You may also be able to click on the “Enter As A Guest” on our website to view the catalog, then give us a call to place an order. Keep in mind, if you are entering as a guest on the web, pricing may not be correct for your account type.
2. Fax your order to 1.800.344.2841 (in Minneapolis 612.822.2407) using our fax order form in the front of the catalog or request copies